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Response to the Support Coordination Discussion Paper

September 2020

Response to the Support Coordination Discussion Paper

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This submission addresses the questions put forward in the Support Coordination Discussion Paper and highlights the need to improve the support coordination service model in a range of areas. These include ensuring access to adequate and timely support coordination; incorporating effective support coordination in the interface between the NDIS and mainstream health systems; support coordinators with specialist knowledge in housing for people with complex needs; easier access for participants to appropriately skilled and experienced support coordinators; encouraging innovation and the development of best practice approaches through training and development opportunities and Communities of Practice; and addressing conflicts of interests.


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